Role Summary

Engaged on a per-job basis to service, repair, and install residential/light-commercial air-conditioning systems to defined quality, safety, and turnaround SLAs. Coordinates closely with dispatch for work orders, documentation, and customer updates.

Key Responsibilities

• Attend assigned work orders for split, cassette, window, package units and (if experienced) VRF/VRV.

• Diagnose faults (electrical/mechanical/refrigerant), propose solution and obtain approval before work.

• Perform repairs: capacitor/contactors, fan motors, PCB swaps, leak detection & rectification, brazing, vacuuming, gas charging, commissioning.

• Execute preventive maintenance: filter cleaning, coil washing, drain clearing, electrical/mechanical checks, performance testing.

• Basic installs/re-installs, thermostat and control wiring, insulation touch-ups, minor duct fixes.

• Handle refrigerants safely; recover, weigh, and charge per manufacturer specs.

• Record job details in CRM (before/after photos, readings, parts used, customer sign-off).

• Maintain HSE: PPE use, lock-out/tag-out where required, work-at-height precautions, tidy work area.

• Communicate clearly with dispatch/clients; escalate scope changes or parts requirements promptly.

• Protect client property and comply with building/community rules and permits.

Minimum Requirements

• 2–5 years hands-on AC/HVAC servicing experience (homes/light commercial).

• Strong troubleshooting of electrical controls, motors, contactors, compressors, refrigerant cycle.

• Competent with manifold gauges, vacuum pump, recovery machine, clamp meter/multimeter, leak detector, brazing set.

• Ability to read nameplates, basic wiring diagrams, and follow checklists.

• Basic English for notes and client updates (Arabic/Hindi/Urdu a plus).

• Smartphone for CRM, navigation, and photo documentation.

• Valid UAE driving license preferred; ability to travel between emirates.

Education & Certifications

• ITI/Diploma in Refrigeration & Air-Conditioning (or equivalent trade certificate).

• Refrigerant handling/AC technician certification preferred.