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Frequently Asked Questions

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General Section
What is Talent Pool?
Talent Pool is an online recruitment platform that connects job seekers with employers in various sectors across the UAE. We offer a wide range of job opportunities, from entry-level to senior management roles.
How does Talent Pool work?
Job seekers create a profile, upload their CV, and apply for jobs. Employers can post job openings and review applications. Talent Pool uses AI-based matching to recommend relevant job opportunities to job seekers.
Is Talent Pool free to use?
Yes, Talent Pool is completely free for job seekers to use. Employers may have fees depending on the job posting plans they choose.
What types of jobs can I find on Talent Pool?
You can find jobs in a variety of sectors, including IT, healthcare, finance, construction, hospitality, and more.
How do I contact Talent Pool support?
You can reach Talent Pool support via email at support@talentpool.ae or through our contact page on the website.
Can I apply for jobs without creating an account?
No, you must create an account to apply for jobs on Talent Pool. This allows employers to view your profile and CV.
Can I apply for multiple jobs at once?
Yes, you can apply to as many jobs as you want, as long as you meet the qualifications listed in the job description.
What is the Talent Pool mobile app?
The Talent Pool app allows you to search for jobs, manage applications, and receive notifications directly on your phone.
How can I access Talent Pool on my phone?
You can access Talent Pool through your mobile browser at www.talentpool.ae or download the app from the app store.
What is the 'Create My CV' feature?
The 'Create My CV' feature allows job seekers to build a professional CV directly on the platform using templates and easy-to-fill sections.
What does 'Vacancies Outside the Talent Pool' mean?
This feature shows job listings from external platforms. You can apply to these jobs through the external website links provided.
How does Talent Pool suggest professions based on my CV?
Talent Pool analyzes your CV to recommend relevant professions based on your skills, experience, and career goals.
What is the 'Recommended Job Based on Personality' feature?
This feature is currently in development. It will provide job suggestions based on your personality and preferences to ensure better career matches.
What does 'Enhance My Career' mean?
This feature helps job seekers by providing personalized career recommendations, professional advice, and opportunities for skill development.
Can I receive job alerts?
Yes, job seekers can set up job alerts based on their profile preferences. You'll be notified when new jobs that match your criteria are posted.
What is the Talent Pool community?
The Talent Pool community is a space for job seekers to network, share advice, and learn from each other.
Can I follow companies on Talent Pool?
Yes, you can follow companies on Talent Pool to receive updates on their job postings and news.
What is the 'Saved Jobs' feature?
This feature allows you to save job listings that interest you, so you can easily apply or revisit them later.
How do I use filters in the job search?
You can use filters such as job title, location, industry, and salary range to narrow down job listings to suit your preferences.
What is the salary estimator tool?
The Salary Estimator tool provides an estimate of the salary range for specific job roles based on factors like location, experience, and industry.
Job Seeker
How do I start my registration process as a Job Seeker on Talent Pool?
To register, click the Job Seeker button on the homepage. You'll need to provide your name, email or phone number, and create a password to set up your account.
How can a job seeker create an account?
You can sign up by providing basic information such as your name, contact information (email or phone number), and password. After that, you'll need to verify your email or phone number to complete registration.
After creating my account, how do I set up my profile?
Once logged in, you’ll be prompted to complete your profile by uploading your CV, providing work experience details, and adding skills and qualifications.
Can I make changes to my profile after submission?
Yes, you can always edit your profile later by logging into your account and updating your information.
Will I be notified if my profile is incomplete?
Yes, Talent Pool will send you notifications if your profile is incomplete, such as missing work experience or skills.
How will I get ranked based on my profile?
Your profile is evaluated across different criteria such as expertise, productivity, HSE knowledge, and behavior. Each section contributes to your overall ranking, which helps determine job matching.
Why do I need to submit a complete CV on TalentPool.ae?
A complete CV ensures that Talent Pool can accurately match you to relevant job opportunities and that employers can easily assess your qualifications.
How many experience levels can a job seeker choose from when applying for a job position?
Talent Pool offers 9 experience levels: Fresher, Junior, Mid Level, Senior, Expert, Supervisor, Manager, General Manager, and Director.
What type of certifications should I add to showcase my expertise?
Include industry-relevant certifications, such as software proficiency, leadership courses, and any other qualifications that support your job application.
What information should I include to boost my productivity score?
Highlight key achievements, relevant certifications, technical skills, and any experience demonstrating your ability to meet deadlines or exceed goals.
Why is HSE knowledge important for my profile?
HSE (Health, Safety, and Environment) knowledge is crucial for many industries, especially construction, manufacturing, and oil and gas. Adding HSE certifications or relevant experience can help increase your profile's attractiveness.
Do employers require specific HSE certifications for job roles?
Yes, certain employers, especially in industries like construction, may require HSE certifications to ensure safety and compliance with regulations.
What behavioral aspects are evaluated in my profile?
Your behavior score is based on factors such as professional references, good conduct certificates, and your overall reputation, including your social media presence and professional demeanor.
Do I need to upload a Good Conduct Certificate?
While not mandatory, a Good Conduct Certificate can enhance your profile by showing employers that you have a clean record, especially in industries requiring high trust.
How does my social media presence impact my behavior score?
A professional and respectful social media presence contributes positively to your behavior score. It’s important to maintain a professional image online to support your job applications.
How does Talent Pool match me with jobs?
Talent Pool uses an AI-driven system that matches your profile and CV with relevant job opportunities based on your experience, skills, and location.
What happens after I upload my CV?
Your CV will be analyzed, and you will receive job recommendations based on your profile. If your profile meets the job requirements, you'll be contacted by the employer for further steps.
What does the 'Proceed to the Next Level' button do?
Clicking this button advances your application to the next stage, which is reviewed by the recruiter or employer.
What options are available if I decide to redo my CV?
You can update or revise your CV, and the platform will re-evaluate your profile to see if you qualify for better-matched job roles.
Can I go back and redo my CV after proceeding to the next level?
No, once you move to the next level, you cannot revert to edit or redo your CV. Ensure your CV is complete before proceeding.
What is the CV Builder?
The CV Builder is a tool that helps you create a professional CV using easy-to-fill templates.
What is the Personality-based suggestion tool?
This feature is under development and will suggest jobs based on your personality traits and preferences.
What is the Salary Estimator?
The Salary Estimator tool helps job seekers understand expected salary ranges based on role, location, and experience.
Can I see job openings outside Talent Pool?
Yes, you can explore vacancies posted outside Talent Pool through the Vacancies Outside Talent Pool feature.
Job Provider
How do I post a job on Talent Pool?
Log in to your employer account, click on Post a Job, fill out the job details, and submit. Your job will go live immediately after posting.
What is the pricing for posting jobs?
Talent Pool offers both subscription plans and pay-per-job options. Check the Pricing Page for more information about which plan fits your needs.
How do I close a job listing early?
If you wish to close a job before the deadline, go to the Employer Dashboard, select the job, and click Close Job.
How should I write a job description?
Make sure your job description is clear, concise, and includes the key responsibilities, qualifications, benefits, and salary range for the role.
Can I view candidate profiles without posting a job?
Yes, as an employer, you can browse candidate profiles, but you will need to post a job to receive applications.
How do I manage multiple users or team members for my company account?
You can assign roles to team members within your company account to manage job postings and candidate reviews.
What is Talent Pool’s compliance with UAE labor laws?
Talent Pool ensures that all job postings and recruitment processes are in line with UAE labor laws and MOHRE regulations.
Recruiters
How do recruiters use Talent Pool?
Recruiters can use Talent Pool to post job openings, search for suitable candidates, manage the recruitment process, and utilize the platform’s AI-powered matching system.
What is the AI matching system for candidates?
The AI system compares candidates' CVs to job descriptions, helping recruiters identify the best matches quickly.
How can I manage my recruitment pipeline?
Recruiters can view, assess, and shortlist candidates, track application statuses, and schedule interviews, all from their Recruiter Dashboard.
Account & Security
How do I reset my password?
Click the Forgot Password link on the login page, enter your registered email address, and follow the instructions sent to your inbox to reset your password.
Can I change my email or notification settings?
Yes, you can update your email and notification preferences in the Account Settings section.
What should I do if I notice suspicious activity on my account?
Contact customer_service@talentpool.ae immediately to report suspicious activity or unauthorized access.
Can I deactivate or delete my account?
You can deactivate your account via Account Settings. To permanently delete it, contact customer_service@talentpool.ae.
Data & Privacy
What happens when I delete my profile or CV?
Your profile and CV will be permanently deleted from the platform, and no employer will have access to your information.
Who can see my CV and personal information?
Only employers who have posted jobs and selected your profile for consideration can access your CV and personal details.
How long is my data retained?
Your data is retained for as long as necessary for the provision of services. You can request deletion at any time.
How do you comply with UAE data protection laws?
Talent Pool complies with all applicable UAE data protection laws, ensuring that your personal data is handled securely and with respect.
Technical Help
What are the file size limits for CV uploads?
CV uploads are limited to 2MB for PDF, DOCX, and TXT formats.
Which browsers are compatible with Talent Pool?
Talent Pool supports Chrome, Firefox, Safari, and Edge. Please use the latest version of your browser for the best experience.
What should I do if I encounter technical issues or bugs?
Contact customer_service@talentpool.ae with a description of the issue and a screenshot. Our team will assist you as quickly as possible.
Will Talent Pool support SMS notifications in the future?
Yes, SMS notifications are in development and will be available soon.