Job Title: System Administrator (Junior Level)

Overview of the Role

We are seeking a dedicated and detail-oriented Junior System Administrator to join our IT team in AE. The successful candidate will play a vital role in maintaining, supporting, and optimizing our organization's IT infrastructure. This entry-level position offers an excellent opportunity for individuals looking to develop their skills in system administration within a dynamic environment. The ideal candidate will possess a strong foundational knowledge of IT systems, demonstrate a proactive approach to problem-solving, and be eager to learn and grow within the organization.

Key Responsibilities

• System Maintenance and Support: Assist in the installation, configuration, and ongoing maintenance of servers, operating systems, and network hardware to ensure optimal performance and security.
• Monitoring and Troubleshooting: Monitor system performance and troubleshoot hardware, software, and network issues promptly to minimize downtime and ensure seamless operations.
• Security Management: Implement and support security measures such as firewalls, antivirus solutions, and access controls to protect organizational data and infrastructure.
• Documentation and Reporting: Maintain accurate documentation of system configurations, procedures, and incidents. Prepare reports on system performance and issues for management review.
• User Support and Training: Provide technical support to end-users, assist with user account management, and deliver basic training on system usage and best practices.
• Asset Management: Assist in tracking and managing hardware and software assets, ensuring proper inventory control and lifecycle management.
• Collaboration and Continuous Improvement: Work closely with senior IT staff to implement new technologies and improve existing systems, contributing to the overall efficiency of IT operations.

Expertise and Requirements

• Educational Background: Skilled Junior with a minimum relevant diploma or higher degree in Information Technology, Computer Science, or a related field.
• Experience: 1-2 years of relevant experience in system administration, IT support, or related roles, demonstrating a solid understanding of core IT concepts and practices.
• Technical Skills: Basic knowledge of operating systems (Windows, Linux), network protocols, and hardware components. Familiarity with virtualization, cloud services, and scripting is a plus.
• Soft Skills: Strong problem-solving abilities, excellent communication skills, and the ability to work effectively both independently and as part of a team.
• Other Conditions: Not specified.