Job Title: Supervisor –Systems Engineer

Job Summary

A Supervisor Systems Engineer leads a team of engineers responsible for designing, implementing, and maintaining complex IT systems. This role involves overseeing daily operations, ensuring compliance with security policies, and driving innovation to optimize infrastructure performance. The supervisor acts as a bridge between technical teams and management, ensuring business objectives align with technological solutions. The ideal candidate will possess strong leadership skills, a deep understanding of IT infrastructure, and a commitment to excellence in system performance and security.

Key Responsibilities

• Supervise and mentor a team of systems engineers, ensuring high performance and productivity.
• Oversee the deployment, configuration, and maintenance of enterprise IT infrastructure.
• Ensure compliance with industry security standards and best practices.
• Develop and implement IT policies, procedures, and strategies to enhance system efficiency.
• Lead incident response efforts and troubleshoot critical system failures.
• Collaborate with cross-functional teams to integrate new technologies and optimize existing infrastructure.
• Manage and monitor system performance, identifying opportunities for improvement.
• Coordinate disaster recovery and business continuity planning.
• Prepare reports and documentation for senior management and stakeholders.

Skills and Knowledge Required

• Strong leadership and team management skills.
• Deep understanding of networking, cybersecurity, and cloud computing.
• Advanced knowledge of virtualization technologies (VMware, Hyper-V, KVM).
• Expertise in scripting and automation (Python, PowerShell, Ansible, Terraform).
• Proficiency in database management and high-availability solutions.
• Experience with compliance frameworks (ISO 27001, NIST, GDPR).
• Strong problem-solving and decision-making abilities.

Educational Qualifications

• Bachelor's or Master's degree in Computer Science, IT, or related field.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified Solutions Expert (MCSE), or Certified Information Systems Security Professional (CISSP) preferred.

Key Focus Areas

• IT infrastructure supervision and team management.
• Compliance enforcement and security best practices.
• Strategic planning and process optimization.

Experience

• 8+ years of experience in IT infrastructure and systems engineering roles.
• 3+ years of experience in a supervisory or leadership role.

Tools and Equipment

• Enterprise IT management platforms (SolarWinds, Nagios, Splunk).
• Cloud service platforms (AWS, Azure, Google Cloud).
• Network monitoring and security tools (Firewalls, IDS/IPS, SIEM solutions).

Other Requirements

• Strong organizational and time-management skills.
• Ability to handle high-pressure situations and make informed decisions.
• Excellent communication skills to coordinate between technical teams and business executives.