Sales Engineer

Job Summary
As a Junior Sales Engineer, you’ll partner closely with the sales team to provide technical expertise, conduct product demos, and support the full sales cycle. This entry-level role is ideal for candidates with a technical background who enjoy customer interaction and want to develop both their engineering and sales skills.

Key Responsibilities

1. Technical Pre-Sales Support

   • Assist in qualifying prospects’ technical requirements and pain points.

   • Support senior sales engineers in solution design and proof-of-concept activities.

2. Product Demonstrations & Trials

   • Prepare and deliver standard product demos and hands-on trials under guidance.

   • Configure demo environments and tailor basic use-case scenarios to prospect needs.

3. Proposal & Documentation Assistance

   • Help draft technical sections of proposals, solution briefs, and response documents.

   • Maintain up-to-date product collateral, datasheets, and configurator tools.

4. Customer Communications

   • Respond to basic technical questions via email or call; escalate complex queries.

   • Gather and document customer feedback on product features and usability.

5. CRM & Reporting

   • Log all customer interactions, demo outcomes, and technical feedback in the CRM.

   • Produce weekly reports on demo activities, trial conversions, and technical objections.

6. Learning & Development

   • Participate in product training, sales methodology workshops, and shadowing senior engineers.

   • Build foundational knowledge of the product architecture, APIs, and integration points.

Qualifications

• Education: Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field.

• Experience: 0–2 years in a technical support, customer-facing engineering, or intern role; familiarity with SaaS or enterprise software a plus.

• Technical Skills:

  • Understanding of networking, databases, scripting (Python, JavaScript), or cloud fundamentals.

  • Comfortable learning new platforms and tools; aptitude for troubleshooting and configuration.

• Soft Skills:

  • Clear verbal and written communication; ability to explain technical concepts to non-technical audiences.

  • Strong organizational skills and attention to detail.

Core Competencies

• Technical Curiosity: Eager to dive into product internals and learn new technologies.

• Customer Focus: Listens to client needs and works to deliver value.

• Collaboration: Works seamlessly with sales, product, and engineering teams.

• Adaptability: Learns quickly and adjusts to changing product updates and customer scenarios.

• Problem-Solving: Approaches technical challenges methodically and creatively.