We are seeking an experienced and detail-driven HR Operations Lead (Mid-Level) to manage and enhance HR operational processes across the organization. This role plays a key part in overseeing the delivery of HR services, maintaining compliance with labor laws and internal policies, and driving operational efficiency. The ideal candidate will have hands-on experience with HR systems, strong process orientation, and the ability to supervise junior HR staff while coordinating with cross-functional teams.
Lead day-to-day HR operations including employee documentation, HRIS management, onboarding/offboarding, and policy implementation.
Supervise and guide junior HR staff, ensuring accurate and timely delivery of HR services.
Coordinate with payroll to ensure accurate attendance, leave, and compensation data processing.
Monitor HR compliance with labor regulations and internal policies, supporting audits and legal requirements.
Maintain and improve HR systems and ensure up-to-date employee records.
Resolve operational HR issues and serve as a point of contact for employee inquiries.
Generate and analyze HR reports related to workforce data, attendance, and attrition.
Support performance management cycles, employee engagement programs, and internal communications.
Assist in the continuous improvement of HR procedures and workflows.
HR service delivery and documentation control
HR system and database administration (HRIS)
Compliance with labor law and policy implementation
Team supervision and coordination
Leave, attendance, and payroll support
HR reporting and process optimization
Bachelor’s degree in Human Resources, Business Administration, or a related discipline
4–6 years of progressive experience in HR operations or generalist roles, with team coordination exposure
Strong knowledge of HR systems (e.g., SAP, Oracle, Workday) and Microsoft Office, especially Excel
Familiarity with labor laws, compliance standards, and HR policies
Excellent communication, problem-solving, and interpersonal skills
High attention to detail, organizational ability, and confidentiality handling
Proven ability to manage multiple priorities in a dynamic environment