Field Service Technician – Turbines

Job Title: Field Service Technician – Turbines

Job Summary:

We are looking for an experienced and highly skilled Senior Field Service Technician specializing in gas and steam turbines. In this leadership role, you will oversee the installation, maintenance, troubleshooting, and repair of turbine equipment at multiple client sites. You will serve as the technical expert, providing guidance to junior and mid-level technicians, managing complex service projects, and ensuring the highest standards of operational reliability and safety.

Key Responsibilities:

Project Leadership & Technical Expertise:

• Lead and supervise turbine installation, commissioning, and overhaul projects.

• Provide expert-level troubleshooting and root cause analysis for complex mechanical and operational issues.

• Develop and implement maintenance strategies to enhance turbine reliability and performance.

Team Leadership & Mentorship:

• Mentor and train junior and mid-level field service technicians, fostering skill development and knowledge sharing.

• Coordinate field teams to ensure efficient resource allocation and timely project completion.

• Act as the primary technical liaison between clients, engineers, and service teams.

Customer Relations & Service Excellence:

• Build strong relationships with clients by providing proactive communication and exceptional service support.

• Lead site inspections, safety audits, and performance reviews in collaboration with customer representatives.

• Recommend improvements in service processes and equipment usage based on field observations.

Safety & Compliance:

• Champion safety best practices, enforce compliance with all regulatory and company safety policies.

• Conduct risk assessments and lead safety briefings before field operations.

• Investigate and report any incidents, ensuring corrective actions are implemented.

Documentation & Reporting:

• Oversee accurate and thorough documentation of all service activities, including detailed technical reports and compliance records.

• Analyze service data to identify trends and recommend preventative measures.

Key Focus Areas:

• Leading complex turbine service and maintenance projects

• Providing advanced technical troubleshooting and solutions

• Supervising and mentoring field service teams

• Enhancing customer satisfaction through expert service delivery

• Ensuring strict safety and quality compliance

Qualifications and Skills:

Educational Requirements:

• Bachelor’s degree in Mechanical Engineering, Turbine Technology, or related field preferred

Experience:

• 7+ years of hands-on experience in turbine field service, installation, and maintenance

• Proven expertise in gas and steam turbine mechanical systems, diagnostics, and repair

• Experience leading multi-disciplinary teams and managing client relationships

Technical Skills:

• Advanced knowledge of turbine equipment, control systems, and diagnostic tools

• Ability to perform complex root cause failure analysis and preventive maintenance planning

• Strong understanding of safety regulations and quality standards

Soft Skills:

• Excellent leadership, communication, and problem-solving skills

• Ability to work under pressure and manage multiple projects simultaneously

• Customer-focused mindset with strong interpersonal skills