We are seeking a highly experienced and strategic Employee Relations Specialist (Senior Level) to lead and manage complex employee relations issues across the organization. This role plays a critical part in maintaining a fair, compliant, and respectful workplace by overseeing investigations, advising leadership on labor law matters, and driving proactive initiatives to reduce risk and enhance employee engagement. The ideal candidate will serve as a trusted advisor to senior management and act as a key contributor to shaping the organization’s employee experience and workplace culture.
Lead the resolution of complex employee relations cases including misconduct, grievances, disciplinary actions, and legal claims.
Provide strategic advice to senior leaders and HR business partners on labor law compliance, performance issues, and workplace conflict resolution.
Conduct and oversee high-level investigations in line with legal requirements, company policy, and confidentiality standards.
Review and update internal policies, employee handbooks, and disciplinary procedures to ensure compliance with UAE/GCC labor laws.
Identify workplace trends, risks, or cultural challenges and recommend proactive interventions to improve employee satisfaction and retention.
Partner with legal, compliance, and senior HR leaders to manage risk mitigation, regulatory reporting, and employee relations audits.
Develop and deliver training sessions on topics such as professional conduct, anti-harassment, conflict management, and policy compliance.
Maintain detailed, secure documentation of all employee relations cases, actions taken, and outcomes.
Contribute to shaping organizational culture through employee engagement strategies and communications.
Strategic conflict and dispute resolution
Compliance and labor law advisory
High-level investigation management
Policy development and disciplinary framework
Leadership coaching and ER training
Risk mitigation and workplace culture strategy
Bachelor’s degree in Human Resources, Law, Psychology, or Business Administration (Master’s or legal certification preferred)
7+ years of progressive HR experience, with at least 3 years in a senior employee relations role
Deep understanding of UAE/GCC labor law, dispute resolution procedures, and HR compliance best practices
Proven ability to lead investigations and resolve complex ER cases with discretion and sound judgment
Excellent stakeholder management, coaching, and communication skills
High emotional intelligence, cultural sensitivity, and strong ethics
Strong documentation and case management capabilities
Proficiency in HRIS platforms and Microsoft Office tools