Account Executive

Job Summary
As a Junior Account Executive, you will support the sales cycle by managing small accounts, nurturing relationships, and assisting senior team members in closing deals. This entry-level position is designed to build your skills in consultative selling, customer communication, and account management.

Key Responsibilities

1. Account Support & Management

   • Serve as the primary point of contact for a portfolio of small to mid-sized accounts.

   • Ensure timely follow-up on inquiries, proposals, and renewals.

2. Pipeline Development

   • Qualify inbound leads and work with Marketing to convert them into active opportunities.

   • Assist in prospecting activities—cold calls, emails, and social outreach—to expand account base.

3. Sales Coordination

   • Prepare and deliver standard proposals, quotes, and presentations under senior guidance.

   • Coordinate product demos and discovery calls with Account Executives and Solution Consultants.

4. CRM & Reporting

   • Maintain accurate account and opportunity data in the CRM system.

   • Generate weekly reports on pipeline status, deal progress, and activity metrics.

5. Client Relationship Building

   • Develop rapport with clients through regular check-ins and by understanding their business needs.

   • Escalate complex issues to senior team members and help coordinate resolutions.

6. Collaboration & Learning

   • Partner with Marketing, Customer Success, and Product teams to align on campaigns and product updates.

   • Participate in training sessions on sales methodologies, product features, and industry trends.

Qualifications

• Experience: 0–2 years in sales, account management, or customer-facing roles. Internship experience in B2B sales is a plus.

• Education: Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience).

• Skills:

  • Strong verbal and written communication skills.

  • Comfortable with CRM systems (e.g., Salesforce, HubSpot) or a demonstrated ability to learn new tools quickly.

  • Basic proficiency in Microsoft Office or Google Workspace.

Core Competencies

• Customer Focus: Strives to understand and anticipate client needs.

• Organization: Manages multiple tasks and deadlines effectively.

• Resilience: Persists through challenges and learns from feedback.

• Team Player: Collaborates well with cross-functional teams and supports peers.

• Coachability: Open to coaching and eager to develop sales expertise.